Frequently Asked Questions

What types of trips do you plan?

Ivy Travel Collective specializes in high-end, fully customized travel experiences, from luxury getaways to immersive cultural explorations. Whether you seek a private retreat to the beach, a European adventure, or a once in a life time multi-generational family trip to Africa, I tailor each journey to your vision.

What is your planning fee?

Our planning fee varies based on the complexity of your trip and the level of service required. For full-service bespoke travel planning, a fee applies before we begin crafting your itinerary. À la carte services are priced per reservation. Full details are available upon request.

Do you book flights?

Yes, we offer flight booking services as an add-on. When you book flights through Ivy, you gain access to our dedicated air desk, which provides 24/7 support in case of cancellations, delays, or changes.

How far in advance should I start planning?

Ivy recommends beginning the planning process at least 6–8 months in advance for international trips and 3–4 months for domestic travel. However, last-minute trips may be accommodated based on availability.

Do you offer travel insurance?

We highly recommend travel insurance for every trip. Ivy can connect you with trusted insurance providers who offer comprehensive coverage for cancellations, medical emergencies, and other unexpected events.

Why should I use Ivy Travel Collective instead of booking on my own?

With Ivy, you get access to exclusive perks, VIP treatment, and meticulously curated itineraries designed just for you. Our connections with top-tier hotels and travel partners ensure an elevated experience, and we handle all logistics so you can focus on enjoying your journey.

What if I need support while traveling?

Someone from our team will be available to assist with any travel-related needs before and during your trip. Additionally, Ivy’s network of on-the-ground and air partners ensures you have access to support no matter where you are in the world.

What is your cancellation and refund policy?

Cancellation and refund policies vary by supplier. We will provide you with all relevant policies before booking, and we strongly recommend purchasing travel insurance to protect your investment.

How do I get started?

Simply book a consultation through the website, and we’ll discuss your travel dreams. From there, we will guide you through the planning process step by step!

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